Start with the destination
Confirm the delivery city, consignee and final delivery address. A shipment for Kabul can have different onward movement needs from one for Kandahar or Herat. Share the receiving contact and any unloading restrictions at the destination.
Describe the cargo clearly
Provide the product description, package count, gross weight and dimensions. Explain whether goods need temperature control, special lifting or other handling. Identify any potentially dangerous goods when you first discuss the shipment.
Prepare the shipment information
Share available commercial and packing documents with the logistics team for review. Ask which additional documents, transit arrangements and customs requirements apply to the specific cargo and proposed route.
Agree the movement plan
Discuss the origin, entry gateway, onward transport and expected delivery window. Confirm the service scope, responsible parties and how changes or delays will be communicated before booking.
Questions to ask before booking
Which route is being proposed? What information is still missing? What does the quotation include? Who coordinates clearance and final delivery? How will shipment updates be shared? Keep the agreed answers with the shipment records.